Customer service continues to grow in importance as a competitive business differentiator. Providing a unique customer experience by anticipating and exceeding your customers’ needs and expectations is key to commercial success. How does a business create a culture of service excellence throughout the organisation?
Come and hear from an impressive line-up of senior professionals who face these challenges on a daily basis.
Complete our contact form for more information on the seminar.
Focus Meeting 2017
I am sure you’ll agree that it’s an exciting time to be in the customer service industry. Technology is advancing at a rapid rate and we are now able to serve customers better and more quickly than ever before. But engaging customers today and meeting their higher expectations requires commitment from the entire company, and a redefined customer service strategy.
Our events are tailored for business leaders. We know how precious every minute is in today’s corporate world – and we guarantee attending the Focus Meeting 2017 will be time well spent. You will walk away inspired, enthused and with valuable new contacts. The debate will be rigorous, the information invaluable, and the opportunities for networking unparalleled.
We are designing an interactive, two-day agenda so you can join the conversation too, add your thoughts, tease out an idea, test a concept. Our agenda will be interactive, dynamic and will set out to foster the kind of deep understanding and empathy that leads to true innovation.
The Compuhelps Meeting 2017 will bring together 100+ business leaders whose role is to champion customer experience delivery and brand representation. This includes CEOs, Board Directors, Vice Presidents and Department Heads and Senior Managers involved in all aspects of customer relations.
For more information about attending The Focus Meeting 2017 please complete our contact form.